Please be aware of fraudulent emails claiming to be from out IT department asking for user account information including passwords. Do NOT respond to these emails. Please see the following example:
Dear customer,
We write to notify you that we will be carrying out some temporary maintenance on our service due to congestion in all customers email account. Please be informed that customers will be restricted from accessing their e-mail account in few days time. This is to guide against SPAM and will also enable us to update all e-mail account for a better services. In regards,you are required to send your account information to our MAIL CONTROL UNIT for the immediate maintenance and update.
User id:.........................
Password:.........................
Date of Birth:...................
Country Or Territory:.........
After following the instructions in the sheet, your email account will not be interrupted and will continue as normal.Thanks for your attention to this request.
Warning!!!
Account owner that refuses to upgrade his or her account before two weeks of receiving this warning will loose his or her account permanently.
We sincerely apologies for any inconveniences this might have caused you.
Thanks for your cooperation.
Sincerely,
Customer Care Department,
MAIL CONTROL UNIT.